Privacy Policy

Effective Date: November 2, 2026

Appliances of Broward (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://www.appliancesofbroward.com/, contacting us, requesting service, or submitting information through our online forms and advertising platforms.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an appliance repair service, complete a contact form, submit a service inquiry, or respond to one of our advertisements.

The information we may collect includes:

• Name

• Telephone number

• Email address

• Residential or business address

• Type of appliance or equipment requiring service

• Description of the repair or service requested

• Preferred appointment date or time

• Other information you voluntarily provide when contacting us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage information through cookies and similar technologies.

2. How We Use Your Information

Appliances of Broward may use the information collected for the following purposes:

• To respond to service requests and customer inquiries.

• To contact you regarding appliance repair and service inquiries.

• To schedule appointments and coordinate service visits.

• To provide estimates and information about our services.

• To communicate regarding requested residential, commercial, marine appliance, and HVAC services.

• To improve our website, customer experience, and services.

• To evaluate the effectiveness of our advertising and marketing campaigns.

• To comply with applicable laws and legal obligations.

We only intend to use your information for legitimate business purposes and in accordance with this Privacy Policy.

3. Google Ads and Lead Form Information

Appliances of Broward may use Google Ads and other online advertising platforms to promote our services.

When you submit a lead form through a Google advertisement, you may voluntarily provide information such as your name, phone number, email address, and service request details.

This information may be provided to Appliances of Broward so that we can respond to your inquiry, discuss your requested services, and assist with scheduling.

We may also use advertising and analytics tools, including Google services, to measure advertising performance, understand website activity, and improve our marketing efforts.

Your information may be processed by these platforms in accordance with their respective privacy policies and applicable settings.

Google’s Privacy Policy is available at:

https://policies.google.com/privacy

4. How We Share Your Information

Appliances of Broward does not sell your personal information to third parties for their independent marketing purposes.

We may share information when necessary with:

• Service providers who assist with website hosting, communications, scheduling, customer inquiries, and business operations.

• Advertising and analytics providers, including Google, to support advertising measurement and website analytics.

• Professional advisors, legal representatives, or insurance providers when necessary.

• Government authorities or other parties when required by law or to protect our legal rights.

Third-party service providers may only receive information as reasonably necessary to perform their services or as otherwise permitted by law.

Mobile information and text messaging consent: Mobile phone numbers and text messaging opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes. This exclusion does not apply to service providers assisting us with communications on our behalf, who may use such information only to provide those services.

5. Phone Calls, Emails, and Text Messages

If you provide your telephone number or email address, Appliances of Broward may contact you regarding your service request, appointment scheduling, estimates, or other information related to your inquiry.

If you separately consent to receive promotional communications, we may also send occasional marketing messages where permitted by applicable law.

You may opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message and data rates may apply. Message frequency may vary.

6. Cookies and Website Tracking

Our website may use cookies, tracking technologies, and similar tools to improve website functionality and understand visitor activity.

These technologies may help us:

• Understand how visitors use our website.

• Measure advertising and marketing performance.

• Improve website functionality and user experience.

• Analyze website traffic and visitor behavior.

You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.

7. Third-Party Websites and Services

Our website and advertisements may contain links to third-party websites or services.

These third parties operate independently and have their own privacy policies and practices. Appliances of Broward is not responsible for the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

8. Data Security and Retention

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, and comply with applicable legal obligations.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

9. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to applicable legal exceptions.

• Opt out of certain marketing communications.

• Request information about how your personal information is collected and used.

To submit a privacy-related request, please contact us using the information provided below.

10. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

11. Changes to This Privacy Policy

Appliances of Broward reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated effective date. We encourage visitors to review this page periodically.

12. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Appliances of Broward

Website: https://www.appliancesofbroward.com/

Phone: 954-260-8282

Email: appliancesofbroward@gmail.com

Serving Broward County, Florida.

By using our website, submitting a service inquiry, or providing information through our advertising forms, you acknowledge that you have had the opportunity to review this